FAQs

If you have any queries about your new site then please let us know, however, below are answers to some common queries which we hope will be useful.

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  • 1. Can I use my existing domain name?
     

    Yes. If you already have a registered domain then you will normally be able to continue to use it. As a rule, if the domain is registered to you and you have access to the domain name settings then there should be no issues.

    We can check this for you should you have any concerns.

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  • 2. Can I use my own hosting package?
     

    Moving the site away from our server is not possible as it needs to be linked to a central database to work so it is not possible to move the site.

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  • 3. Can my logo or other pics be added?
     

    Yes, we can use an existing logo and can also add photos of your own car or other suitable pics. Depending on how you intend to use an image, you will either be able to add it via the control panel or ask us to add it for you for which there is no charge.

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  • 4. Are the sites optimised for searches?
     

    Yes. The sites include coding aimed at the searches to make them search friendly.

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  • 5. I’m no good on a computer, is it easy to edit?
     

    Yes. Even if you have little computer skills, editing the text and main content is very straight forward. You will also find adding photos e.g. of you recent passers is very straightforward. Should you have any problems then we will be able to guide you through the relevant process.

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  • 6. How long does it take to get the site live?
     

    We aim to have your site live within 2 working days. There may be a delay if you already have a domain registered which needs to be transferred but this should be no more than a further 48hrs.

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  • 7. Does the site include all the pages on the demo?
     

    Yes. When your new site goes live, you will have all the pages shown on the demo site. You can also add an unlimited number of additional pages at any time.

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  • 8. Are there any additional costs?
     

    No. The initial costs shown include the registration of the appropriate domain type and changes to the site graphics to suit your preferences.

    The monthly fee covers all hosting costs, domain renewals as well as access to the editing facility.

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  • 1. If my domain is transferred, do you then own it?
     

    NO! Absolutely not. If you have an existing domain and we transfer it into our hosts, this is purely for convenience. You will still be listed as the owner

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  • 2. Can I take the site elsewhere?
     

    Because of the way the sites work, they cannot be moved off our server, however, should you decide, for whatever reason, that you want to use an alternative service, we will make your domain available to you so you can manage it or transfer it as required.

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  • 3. Is there a cancellation fee?
     

    No, you pay for your site by direct debit on a rolling monthly basis. Should you need to cancel, you can do so without charge by giving 4 weeks notice.

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  • 4. Can I pay monthly by credit / debit card?
     

    To keep admin fees to a minimum, all monthly fees are to be taken by direct debit. This is processed by goCardless.

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