Privacy policy

Privacy policy

1. Introduction

1.1 We are committed to safeguarding the privacy of our website visitors; in this

policy we explain how we will treat your personal information.

1.2 We will ask you to consent to our use of cookies in accordance with the

terms of this policy when you first visit our website. By using our website

and agreeing to this policy, you consent to our use of cookies in accordance

with the terms of this policy.

2. Credit

2.1 This document was created using a template from SEQ Legal (http://

3. Collecting personal information

3.1 We may collect, store and use the following kinds of personal information:

(a) We do not store credit card details nor do we share customer details

with any 3rd parties

(b) Information about your computer and about your visits to and use of

this website including your IP address, browser type and version,

operating system, referral source, length of visit, page views and

website navigation paths

(c) Information that you provide to us when requesting a draft site or

registering with our directory website including your email address,

name, phone numbers

(d) information that you provide to us when using the services on our

website, or that is generated in the course of the use of those

services including the timing, frequency and pattern of service use

(e) information relating to any purchases you make of our services or

any other transactions that you enter into through our website

(f) [information contained in or relating to any communications that you

send to us or send through our website (including [the

communication content and meta data associated with the


(g) Any other personal information that you choose to send to us

3.2 Before you disclose to us the personal information of another person, you

must obtain that person’s consent to both the disclosure and the processing

of that personal information in accordance with this policy.

4. Using your personal information

4.1 Personal information submitted to us through our website will be used for

the purposes specified in this policy or on the relevant pages of the website.

4.2 We may use your personal information to:

(a) Administer our website and business.

(b) Personalise our website for you.

(c) Enable your use of the services available on our website

(d) Supply to you services purchased through our website

(e) Create invoices and send payment reminders to you, and collect

payments from you

(f) Keep our website secure and prevent fraud

(g) Send you commercial communications

(h) Send you email notifications that you have specifically requested

(i) Send you marketing communications relating to our business or the

businesses of carefully-selected third parties which we think may be

of interest to you by email or similar technology

(j) Provide third parties with statistical information about our users (but

those third parties will not be able to identify any individual user from

that information)


4.3 If you submit personal information for publication on our website, we will

publish and otherwise use that information in accordance with the licence

you grant to us.

4.4 We will not, without your express consent, supply your personal information

to any third party for the purpose of their or any other third party’s direct


4.5 All our website financial transactions are handled through our payment

services providers, PayPal or goCardless. We will share information with our

payment services provider only to the extent necessary for the purposes of

processing payments you make via our website, refunding such payments

and dealing with complaints and queries relating to such payments and


5. Disclosing personal information

5.1 We may disclose your personal information to any of our employees,

professional advisers insofar as reasonably necessary for the purposes set

out in this policy.

5.2 We may disclose your personal information:

(a) to the extent that we are required to do so by law;

(b) in connection with any ongoing or prospective legal proceedings;

(c) in order to establish, exercise or defend our legal rights (including

providing information to others for the purposes of fraud prevention

and reducing credit risk);

(d) To the purchaser (or prospective purchaser) of any business or asset

that we are (or are contemplating) selling

(e) To any person who we reasonably believe may apply to a court or

other competent authority for disclosure of that personal information

where, in our reasonable opinion, such court or authority would be

reasonably likely to order disclosure of that personal information.

5.4 Except as provided in this policy, we will not provide your personal

information to third parties.

6. Retaining personal information

6.1 This Section 6 sets out our data retention policies and procedure, which are

designed to help ensure that we comply with our legal obligations in relation

to the retention and deletion of personal information.

6.2 Personal information that we process for any purpose or purposes shall not

be kept for longer than is necessary for that purpose or those purposes.

6.3 [Without prejudice to Section 6.2, we will usually delete personal data falling

within the categories set out below at the date/time set out below:

(a) [personal data type] will be deleted [date/time; and]

(b) [repeat as necessary].]

6.4 Notwithstanding the other provisions of this Section 6, we will retain

documents (including electronic documents) containing personal data:

(a) to the extent that we are required to do so by law;

(b) if we believe that the documents may be relevant to any ongoing or

prospective legal proceedings; and

(c) in order to establish, exercise or defend our legal rights (including

providing information to others for the purposes of fraud prevention

and reducing credit risk).

7. Security of your personal information

7.1 We will take reasonable technical and organisational precautions to prevent

the loss, misuse or alteration of your personal information.

7.2 All electronic financial transactions entered into through our website will be

protected by encryption technology.

7.3 You acknowledge that the transmission of information over the internet is

inherently insecure, and we cannot guarantee the security of data sent over

the internet.

7.4 You are responsible for keeping the password you use for accessing our

website confidential; we will not ask you for your password (except when

you log in to our website)

8. Amendments

8.1 We may update this policy from time to time by publishing a new version on

our website.

8.2 You should check this page occasionally to ensure you are happy with any

changes to this policy.

8.3 We may notify you of changes to this policy by email

9. Your rights

9.1 In practice, you will usually either expressly agree in advance to our use of

your personal information for marketing purposes, or we will provide you

with an opportunity to opt out of the use of your personal information for

marketing purposes.

10. Third party websites

10.1 Our website includes hyperlinks to, and details of, third party websites.

10.2 We have no control over, and are not responsible for, the privacy policies and

practices of third parties.

11. Updating information

11.1 Please let us know if the personal information that we hold about you needs

to be corrected or updated.

12. Cookies

12.1 Our website uses cookies.

12.2 A cookie is a file containing an identifier (a string of letters and numbers)

that is sent by a web server to a web browser and is stored by the browser.

The identifier is then sent back to the server each time the browser requests

a page from the server.

12.3 Cookies may be either “persistent” cookies or “session” cookies: a persistent

cookie will be stored by a web browser and will remain valid until its set

expiry date, unless deleted by the user before the expiry date; a session

cookie, on the other hand, will expire at the end of the user session, when

the web browser is closed.

12.4 Cookies do not typically contain any information that personally identifies a

user, but personal information that we store about you may be linked to the

information stored in and obtained from cookies.

12.5 We use both session and persistent cookies on our website.

12.6 Most browsers allow you to refuse to accept cookies; for example:

(a) in Internet Explorer (version 9) you can block cookies using the

cookie handling override settings available by clicking “Tools”,

“Internet Options”, “Privacy” and then “Advanced”;

(b) in Firefox (version 24) you can block all cookies by clicking “Tools”,

“Options”, “Privacy”, selecting “Use custom settings for history” from

the drop-down menu, and unticking “Accept cookies from sites”; and

(c) in Chrome (version 28), you can block all cookies by accessing the

“Customise and control” menu, and clicking “Settings”, “Show

advanced settings” and “Content settings”, and then selecting “Block

sites from setting any data” under the “Cookies” heading.

12.7 Blocking all cookies will have a negative impact upon the usability of many


12.8 If you block cookies, you will not be able to use all the features on our


12.9 You can delete cookies already stored on your computer; for example:

(a) in Internet Explorer (version 9), you must manually delete cookie

files (you can find instructions for doing so at http://;

(b) in Firefox (version 24), you can delete cookies by clicking “Tools”,

“Options” and “Privacy”, then selecting “Use custom settings for

history”, clicking “Show Cookies”, and then clicking “Remove All

Cookies”; and

(c) in Chrome (version 28), you can delete all cookies by accessing the

“Customise and control” menu, and clicking “Settings”, “Show

advanced settings” and “Clear browsing data”, and then selecting

“Delete cookies and other site and plug-in data” before clicking “Clear

browsing data”.

12.10 Deleting cookies will have a negative impact on the usability of many


14. Our details

14.1 This website is owned and operated by Darren Berrecloth

14.2 Our principal place of business is at 66 Sheelin Grove, Bletchley, Milton

Keynes MK2 3PQ.

14.4 You can contact us by writing to the business address given above, by using

our website contact form, by email to or by telephone

on 0787 603 1945